Five Star Designation
In 2000, The Herlihy
Insurance Group received the Five Star Award Distinction from
the MA Independent Agents Association. In order to achieve this designation,
the agency needed to pass a rigorous three day review by an independent group.
The review judged the agency is five areas; Customer Focus, Management and
Leadership, Human Resource, Process and Products, Future Success. A "fitness
review" is required every three years to maintain the designation. Less
than 5% of of the agencies in MA have the Five Star designation. The process
for achieving and maintaining the designation makes us a better business and
sets us apart from our competitors.
